No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Instacart via phone. Our aim is to assist you in efficiently locating the phone number of Instacart and address any concerns or inquiries you may have about your Instacart purchases. We understand that waiting on hold for extended periods to inquire about your order on Instacart can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with an Instacart representative once you've reached them. By following our step-by-step guide for contacting Instacart customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Instacart representative assist you more effectively. We also provide guidance on how to ask the Instacart representative for assistance, as well as how to follow any instructions provided by the Instacart representative.

With this information, you can reach out to the Instacart customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Instacart purchases.

Instacart Phone Number

Toll-Free Number:

888-246-7822

Current wait: 9 mins (9m avg)

Hours: 24 hours,

Best time to call: 2:30pm

Customer Service Phone Number:

  • (844) 981-3433

    Senior Support Service

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What happened: I got a text and I thought my wife wanted me to click on the link to her mothers account and I clicked on it. I didn’t really know what I was doing but I don’t want Instacart. I have no use for it if possible I want my money refunded, but I definitely don’t want any more ever taken out. My name is Rich Miller my phone number is ***-***-****.

What happened: I work at Fry's grocery store. Prescott AZ store ****. I had an insta cart representative shop for a customer. When cashier tried to scan the bar code for the order, the computer told the cashier that it was not a valid bar code. So he said he was going to call insta cart to get it figured out. He comes back to another cashier, says it's insta cart order but there is no barcode for the cashier to scan. He says just go ahead and ring it up and I'll use card to pay for it. Well it declined it. He says let me call them again but instead he leaves the whole order abandoned in an aisle. Perishables included. Came to $***.**. At *:** pm. *******. I don't know if you can track down this individual or not but that kind of behavior is not tolerated . We will not allow him to check out in our store ever again.Prevent him from ever doing an instacart order again.

What happened: The problem: My name is spelled wrong on the instashopper app. Please help

What happened: I am computer illeriate. I need help getting my smart phone set up. And being able to activate my instacart green card.

What happened: I placed an order on ****. It was all frozen items and fresh meat. The shopper was Amy. She didn't knock on my door. I just opened the door and * sacks of thawing frozen items and the meat all felt warm, so I'm out a $***.** worth that I'm afraid to eat. This shopper should be fired.

What happened: I'm trying to complete my application for instacart, but the app won't let me complete it. When I tap the "complete app" button it takes me right back to the same screen saying "complete application." It simply won't load. I have tried the trouble shooting tips to no avail. Looking for answers.

What happened: The problem: I need to talk to a human.

QA

How to contact Instacart by phone?

To contact the Instacart customer service by phone, you can follow these steps:

  • Look up the phone number of the Instacart customer service. The phone number is listed on instacart.com. Or check out the Instacart phone number page on WorthEPenny.

  • Dial the Instacart phone number 888-246-7822.

    Hours: 24 hours,

    Best time to call: 2:30pm

  • Wait for an answer: Once the call is connected, wait for an Instacart representative to answer on the other end.

    Average wait time: 9m

  • Identify yourself and state your reason for calling the Instacart representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Instacart to help them assist you.

  • Ask for assistance: Ask the Instacart representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Instacart needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Instacart representative: After you have received the assistance you need, thank the Instacart representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Instacart, you can follow these steps:

  • Dial the Instacart customer service phone number 888-246-7822, which can be found on the Instacart website or in your order confirmation email form Instacart. Or check out the Instacart phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Instacart. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Instacart representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with an Instacart representative.

  • If the system still doesn’t connect you to an Instacart representative, stay on the line without pressing any keys. Instacart will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Instacart.

  • Once you reach a live person, explain your issue and provide any relevant information about your Instacart order. The Instacart representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Instacart website. This may allow you to connect with an Instacart representative more quickly and efficiently than calling.

QA

Any tips for calling Instacart customer service?

When calling Instacart customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Instacart account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Instacart representative without any disruptions or background noise.

  • Be polite and respectful to the Instacart representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Instacart.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Instacart representative address your concern.

  • If the initial Instacart representative is unable to resolve your issue, politely ask to speak with a supervisor from Instacart or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Instacart representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Instacart after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Instacart customer service.

QA

What can I do If I am unhappy with my call to Instacart?

If you are unhappy with your call to Instacart customer service, there are several options you can try:

  • Call again: Try calling Instacart customer service again and speak to a different Instacart representative. Sometimes a different Instacart representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Instacart representative, you can ask to speak with a supervisor from Instacart or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Instacart may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Instacart customer service through other channels, such as email or chat. You can also explore the Instacart Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Instacart service, you may want to consider other options such as returning the product you bought on Instacart or filing a complaint with a consumer protection agency.

QA

How do I contact Instacart via live chat?

No, Instacart hasn’t provided any live chat service currently. While live chat support is not currently available, Instacart offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Instacart customer service by phone, email, or social media. Phone support is available during 24 hours,, and customers can expect a prompt response from an Instacart representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Instacart.

QA

How to contact Instacart via social media?

You can contact Instacart via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Instacart via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Instacart official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Instacart, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Instacart. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Instacart social media team.

Please note that the social media accounts of Instacart are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Instacart for certain issues. For urgent or complex issues, it's recommended to contact Instacart customer service via phone or chat for more personalized assistance.

QA

Does Instacart have an email? How to contact Instacart customer service by email?

Yes, to contact the Instacart customer support by email, follow these steps:

  • Go to instacart.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Instacart and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Instacart order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Instacart order number or username.

  • Once you have completed the email, click send. You should receive a response from the Instacart customer support team within a few business days.

QA

What is WorthEPenny's relationship to Instacart?

To put it simply, WorthEPenny is an independent third-party website that is not related to Instacart. WorthEPenny provides free tools and resources to assist customers in reaching Instacart customer service more efficiently, such as the Instacart phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Instacart, as well as forums where Instacart customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Instacart, it is not associated with or endorsed by Instacart.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Instacart official app or the Instacart company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Instacart trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Instacart. All references by WorthEPenny to third-party trademarks like Instacart are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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